Client – Helena Partnerships
Case Study 1 – Delivery of Volunteer programmes consisting of Event Planning, Developing a Fundraising Strategy, Trustee Roles & Responsibilities, Partnership Working and Planning Ahead.
What the Client says: “The training went really well and there were some really positive feedback from the group, some saying it was the best they had attended. Some ideas also how they intend to use their new knowledge and skills. A big thanks to Joan for keeping the group involved and participating! She was really good”.
Case Study 2 – Delivery of IT & NVQ Programmes
What the Client says: “Requirement to upgrade all 350+ computer-based users to MS2010 from MS2003 over a 4 month period (Sept 2010 to Jan 2011). One-day session designed and delivered to very high standard. Feedback from all participants excellent. Company objective met and all computer-based users are now fully upgraded to MS2010.
Operatives requested basic IT training – programme designed and delivered included 6 x 2hr sessions (over 6 weeks). Programme fully completed with 30 operatives participating and now wanting to move up to the next level.
Delivered various NVQ programmes including Customer Service, Warehousing and Distribution, Certificate in Equality and Diversity.
Delivered bespoke training for various teams across the company which was fully designed, developed and delivered in partnership with team managers”.
Client – Centre 63
Case Study 3 – Delivery of a Literacy/Numeracy Programme
Delivered to a group of learners in the 16-24 age bracket. Many of these learners had been excluded from school or left due to teenage pregnancy. The programme has been running for 20-months and during this time the learners have achieved a variety of qualifications including Entry Level 2, Entry Level 3, Level 1 and Level 2 in Literacy & Numeracy. The tutor engaged these learners by taking time to listen to their needs, by being there to support without judgement and treating them as individuals with individual needs. These learners have progressed to a stage whereby they recently produced a show ‘Scouserella’ produced by them using the skills learned in literacy and numeracy programme. This production was a resounding success for the centre and people from the area came to see it. Another strand from this project has been a number of learners from the project have gone on to open a café called Deli 63 at the centre and are sustaining their own employment. Deli63 owners work in collaboration with Help the Aged to ensure that regular customers are available. Deli63 is being used as a flagship to other young people in the area. The next stage for these learners is to take them into a volunteering role to enable them to make progressive steps to employment.
What the Client Says: “We are so happy with the service provided by Specialist Training. They are professional and we have a wonderful service from them. They are flexible and really build empathy with our young people. Their staff are wonderful and they engage with the learners and treat them as individuals. We would recommend them to anyone. Our relationship is expanding and currently we are working with them on a joint bid to support young people to develop them in a number of areas from Skills for Life, Employability and Health”.
Client – Skelmersdale & Ormskirk College
Case Study 4 – Delivery of Routes into Work Programme
A programme for young people aged 16-24 who had no formal qualifications or had not been in employment. As part of the project we devised programmes specifically for the Call Centre and Health & Social Care sectors. Many of the learners have come from the volunteer sector and have used this experience to enable them to gain paid employment. On the Health & Social Care sector we achieved 100% employment for learners. Our trainer personally ensured that all learners had the relevant attributes to enable them to be employed in the sector. As well as arranging CRB checks and that they were all registered with a number of relevant agencies to ensure that they would gain employment, which they did. Quotes from Learners at the end of the programme included “you’ve changed my life”, “no one has ever believed in me”, “there’s no one in my family who works they are looking at me differently because I have the ability to change my life and I want to do something”. “I don’t want to be like them and spend all my life on benefits”. “I want something different for my children”.
What the Client Says: “Extremely professional, flexible, helpful and supportive. We have worked in partnership on various programmes including ECDL, Routes Into Work and Apprenticeships. I would not hesitate to recommend Specialist Training”.
